Lets make it clear
How do I receive my monthly statement, and can
I get
it by email or online?
What details are included in the monthly
statement?
Can you provide me with a yearly tax-saving
statement
for my investments and insurance premiums?
Will the tax-saving statement include details
of all
deductions under section 80C, 80D, etc.?
Can you explain the key features and benefits
of my
insurance policy?
Are there any riders or add-ons I can include
for
better coverage?
How can I update my nominee details on my
existing
policies?
What documents do I need to submit to process
an
endorsement or nominee change?
Does my current policy cover consumable
expenses
(like
PPE kits, gloves, etc.)?
Can I upgrade my room category during
hospitalization?
What is the process to renew a lapsed policy,
and
are
there any penalties or medical tests required?
How much time do I have to renew a lapsed
health
policy before it gets terminated?
How will you remind me of policy
renewals?
Can I receive reminders via SMS, email, or
WhatsApp?
How do you help with the claim process in case
of a
health or life insurance claim?
What documents will you need from my family
for a
claim settlement?
How can I claim for my annual health check-up
under
my
insurance policy?
Will EIGN support me during
hospitalization?
Does my policy cover pre- and
post-hospitalization
expenses?
How can EIGN assist during an emergency
hospitalization?
How can I get the list of cashless hospitals
under
my
policy?
Does EIGN support cashless repairs at garages
for my
vehicle insurance?
Does EIGN provide emergency support at any
time via
email or phone?